How to Fix iPhone 5/5s/5c Proximity Sensor Issue

Recently we’ve gotten some calls and emails from customers who are encountering proximity sensor issues on the iPhone 5, iPhone 5s and iPhone 5c. This is similar to past reported issues with the iPhone 4 proximity sensor not working correctly after a screen repair — particularly if another color screen was installed on the device.

Here at eTech Parts we’re lucky enough to speak with hundreds of repair shop owners on a daily basis; this gives us a chance to learn more about troubleshooting and repairing issues such as this. We recently got a helpful tip from our friend Jason at iPhoneFix, who found his proximity sensor issues were eradicated once he transferred the proximity sensor hold from the original broken display to the new assembly.



How to fix iPhone 5/5s/5c Proximity Sensor Issue




Here’s the issue: if there’s no proximity sensor hold included on the replacement screen, the proximity sensor will not work correctly. You must transfer the proximity sensor hold from the original screen (or purchase a new one) and adhere it to the new replacement screen.

If you no longer have the original Proximity Sensor Hold for iPhone 5, you can find them for sale here.

We are working with our vendors to ensure the quality of each and every replacement LCD/digitizer is consistent and comes with the proximity sensor hold already included as part of the assembly. Until then, this issue can be solved with some tweezers and 1-2mm Red Tape adhesive! Thanks again to Jason at iPhoneFix for this helpful tip!


Thanks for reading and let us know in the comments below if this fix worked for you! Be sure to check out our YouTube channel for troubleshooting tips and more from eTech Parts. Join the Repair Community to catch up with your fellow repair technicians; LIKE us on Facebook to join the conversation!



9 responses to “How to Fix iPhone 5/5s/5c Proximity Sensor Issue

  1. That’s very interesting, thanks. It’s weird though, my screen replacement already had a proximity sensor hold glued in its place, still after the substitution the screen won’t go dark when I press hold it again my ear or put a finger on it during a call. Maybe I damaged the sensor itself in the process?

  2. Great!… this solution works. I ordered a replacement screen and the proximity sensor holder was not properly glued to the frame… Once I added some glue it works as it should… Thanks.

  3. I took an entire 5S Screen assembly off a 100% fully functional 5S and the proximity sensor still does not work. Any suggestions?

  4. What isn’t mentioned here is the rubber cover for the proximity sensor. On this company’s video on YouTube, they specifically show the rubber being removed with an admonition not to lose it. My rubber was absent when I disassembled my iPhone 5 to replace the proximity sensor. I have searched all over to find a replacement rubber seal but so far no good.

  5. I managed to find a good instruction video when i needed to replace my front camera for my iPhone 5, it includes how to replace the proximity sensor, may be very useful to some of you who need some help doing it

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